As part of your Essentials or Pro subscription, you receive each month: a Secure Score snapshot and trend; a short action list with priorities; an evidence pack you can file (policy index, key screenshots, selected logs); endpoint and email protection status; vulnerability/patch-ring progress; and if anything happened an incident summary with actions taken. You’ll also get a brief service note (changes made, exceptions, upcoming work). The aim: you know where you stand, what improved, and what we’ll tackle next without chasing different systems for proof.

For managed-service onboarding, most SMEs are baseline secured in week 1. We start with MFA and baseline Conditional Access, onboard Defender for Business, apply Intune compliance/encryption profiles, tighten key Microsoft 365 settings (incl. Defender for Office 365 P1), and set Secure Score targets. We work remotely and schedule changes to avoid disruption. Larger estates or unusual integrations may take longer, but you’ll see visible protections and a first Secure Score snapshot inside five business days. We’ll also flag any gaps needing extra approval (e.g., legacy mail flow or non-Microsoft tools).

Not necessarily. Our managed security service focuses on Microsoft 365 security operations; your existing IT partner can keep user support, line-of-business apps, networks and out-of-scope devices. We coordinate changes (e.g., Intune policies, mailbox security) and agree who does what to avoid overlap. If you prefer, we can take on more of the security operations over time, but a replacement isn’t required. The outcome: your IT partner spends less time firefighting and more time on the business.